Terms and Conditions
1. Agreement By using Bebax's ride-hailing services, you agree to these terms.
2. Service Terms
- Users must be 18+ years
- Valid contact information required
- Account sharing prohibited
- Multiple accounts not allowed
3. User Conduct
- No fraudulent activities
- Respect drivers and other users
- No illegal purposes
- Accurate information required
4. Payments
- Pay agreed fare
- Valid payment method required
- Cancellation fees may apply
- No refunds for completed trips
5. Driver-Partner Terms
- Valid license required
- Vehicle requirements compliance
- Insurance maintenance
- Professional conduct
6. Safety
- Follow safety guidelines
- Report incidents immediately
- Emergency contact sharing
- Right to refuse service
7. Liability
- Service provided "as is"
- No guarantee of availability
- Limited liability for indirect damages
- User assumes travel risks
8. Dispute Resolution Disputes shall be resolved through:
- Amicable negotiation
- Mediation in user's jurisdiction
- Arbitration if mediation fails
- Courts of user's jurisdiction as last resort
9. Modifications We reserve the right to modify terms without notice.
10. Termination We may suspend/terminate accounts for violations.
Contact legal@bebax.com
https://bebax.africa/policy/terms-of-service