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Terms and Conditions

1. Agreement By using Bebax's ride-hailing services, you agree to these terms.

2. Service Terms

  • Users must be 18+ years
  • Valid contact information required
  • Account sharing prohibited
  • Multiple accounts not allowed

3. User Conduct

  • No fraudulent activities
  • Respect drivers and other users
  • No illegal purposes
  • Accurate information required

4. Payments

  • Pay agreed fare
  • Valid payment method required
  • Cancellation fees may apply
  • No refunds for completed trips

5. Driver-Partner Terms

  • Valid license required
  • Vehicle requirements compliance
  • Insurance maintenance
  • Professional conduct

6. Safety

  • Follow safety guidelines
  • Report incidents immediately
  • Emergency contact sharing
  • Right to refuse service

7. Liability

  • Service provided "as is"
  • No guarantee of availability
  • Limited liability for indirect damages
  • User assumes travel risks

8. Dispute Resolution Disputes shall be resolved through:

  1. Amicable negotiation
  2. Mediation in user's jurisdiction
  3. Arbitration if mediation fails
  4. Courts of user's jurisdiction as last resort

9. Modifications We reserve the right to modify terms without notice.

10. Termination We may suspend/terminate accounts for violations.

Contact legal@bebax.com 

https://bebax.africa/policy/terms-of-service

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