Safety is at the heart of every Bebax ride. Whether you're commuting to work in Lagos, heading to meetings in Nairobi, or exploring Accra after dark, these essential tips will help ensure your journey is secure and comfortable.
Know Your Ride
- Verify your driver's photo and vehicle details in the app
- Check the license plate number matches
- Confirm the driver's name before entering
- Look for the Bebax driver identification badge
Use Our Safety Features
- Share your trip with family via our real-time tracking
- Enable our in-app SOS button for emergencies
- Save emergency contacts in your profile
- Use our 24/7 customer support when needed
Smart Pickup Practices
- Choose well-lit pickup locations
- Wait indoors until your driver arrives
- Use landmarks for easier driver location
- Book rides in advance for early morning trips
During Your Journey
- Follow your route on the app's map
- Keep important belongings close
- Stay alert and aware of your surroundings
- Use our in-app chat for driver communication
Payment Security
- Pay through the app using mobile money
- Save trusted payment methods
- Avoid cash transactions where possible
- Keep your payment details secure
Trust and Verify
- Check driver ratings and reviews
- Report any concerns immediately
- Trust your instincts if something feels wrong
- Use our feedback system after each ride
Special Considerations
- Extra safety features for night rides
- Women's safety priority features
- Group ride options for added security
- Direct line to local authorities through our app
At Bebax, your safety is our commitment. We continuously update our safety features and driver verification processes to ensure you reach your destination securely, every time.
